Standard Charges For Items Not Under Warranty


Montana Silversmiths stands behind the quality and workmanship of our Silver Products. Product deemed to have a manufacturin defect will be repaired or replaced without question or charge. Guarantee becomes void if merchandise has been damaged by accident or normal wear and tear, neglect, improper service, or other causes not arising out of defect in material or workmanship. Watch Warranty and Guarantees are product specific. Please refer to information provided with each purchase. Return Merchandise Authorization is required for any returns. Please Call for a RMA number.

Buckles and Jewelry

German Silver and Silver Plated Buckle Refinishing.....$25

Designer and Traditional Buckle Refinishing.....$45

Add engraving on plated buckles.....$40 plus cost of engraving and all raised lettering.

Change engraving on plated buckles-Must be sent back within 90 days of receiving award buckle.....$40.00 plus cost of engraving and all raised lettering.

Add engraving on German Silver buckles.....$30 plus cost of engraving and all raised lettering.

Change engraving on German Silver buckles-Must be sent back within 90 days of receiving award buckle....$30 plus cost of engraving and all raised lettering.

Jewelry refinishing or replacement due to normal wear and tear.....$20

We are unable to change a figure or initial on an item.

Classic Watches

Timepiece Replacement.....$30

Leather Watchband Replacement.....$50 - $80

Metal Flex Band Replacement.....$25 - $40

Montana Watches

Timepiece Replacement.....$50

Watch Band Replacement--Leather Strap.....$15 - $25

Watch Band Replacement--Metal Link Band.....$50 - $80


Watch Battery Replacement on ALL WATCHES.....$10.00

Pocket Watches (After 1 year Limited Warranty).....Full Retail Value

Adding or Removing Links from Metal Bands.....$10.00

DISCONTINUED WATCH STYLES OR PARTS MAY NOT BE AVAILABLE
Prices subject to change without notice

Contact our Consumer Affairs Department for questions on returns and to obtain a RMA Number at 1-800-634-4830

RMA NUMBER REQUIRED TO RETURN ANY MERCHANDISE

We suggest getting a tracking number when returning merchandise




Our Address is:

Montana Silversmiths
Attn: Returns Department
#1 Sterling Lane
P.O. Box 839
Columbus, MT 59019-0839